Kloudfuse Security

Kloudfuse is a unified observability platform, designed for modern, cloud-native environments. It provides deep, correlated insights across all telemetry types — metrics, logs, traces, and events — through a high-performance architecture.

Kloudfuse delivers a secure, scalable, and high-performance observability solution for enterprises. Its unique architecture ensures data privacy while offering enterprise-grade security features across identity, data, and operations.

This document outlines the key security features and practices of the Kloudfuse platform.

Platform Architecture and Deployment Model

Kloudfuse employs a hybrid deployment model:

Data Plane

Deployed entirely within the customer’s cloud account, the Data Plane ingests, stores, and processes telemetry data locally. This approach ensures data privacy and compliance.

Control Plane

Optionally managed by Kloudfuse to monitor the health and lifecycle of the Kloudfuse deployment.

Platform architecture enables Kloudfuse customers to retain full control over their data, while benefiting from SaaS-like operational ease.

Kloudfuse Platform Architecture

Infrastructure and Physical Security

Because the data plane resides within the customer’s cloud infrastructure (AWS, Azure, GCP), the customer and their cloud provider manage the physical and infrastructure-level security. This approach ensures high level of security and alignment with industry standards.

Identity and Access Management

Role-Based Access Control (RBAC)

Users have assigned roles with specific permissions, ensuring the principle of "least privilege".

SSO/SAML Integration

Enables enterprise-grade authentication mechanisms to streamline and secure access control.

Ingest Authentication

Validates and authorizes incoming telemetry data from trusted sources.

Data Security

Data Residency

All telemetry data resides in the customer’s cloud account.

Log Classification and Handling

Ingests various log types (application, security, system, network) with flexible parsing and indexing.

Log Archiving and Hydration

Cold storage for logs and on-demand retrieval capabilities ensures data availability, while optimizing costs.

Network Security

Multi-AZ Deployments

Ensures high availability and disaster tolerance.

Secure Communication

Supports TLS encryption for data in transit.

Vulnerability and Patch Management

Regular Release Cycles

Address CVEs and apply security patches.

Customers can monitor updates through our Release Notes.

Operations and Monitoring

Integrated Alerts

Enables alerts and health checks for platform components.

Operations

Control plane provides observability into data plane operations.

Detailed Documentation

Tracks known issues and resolutions to ensure transparency and accountability.