Suppress Alert

You may have to mute various alerts in the system. To manage the resulting suppressions, perform these steps:

  1. Click the Alerts tab, and select Suppress Alert from the drop-down menu.

    navigate to alerts Suppressed Alert

  2. The Suppress Alert report appears.

Using the Suppress Alert interface

The Suppressions report has the following information and affordances:

Suppressions interface
Suppressions interface

  1. Use Search to find a suppressed alert by name when you have a long list.

  2. Review the list of currently suppressed alerts

  3. Status of the alert.

    All alerts in this list should be Active (Active).

  4. Matching labels specify the conditions (rules) that trigger the alert.

  5. Alerts is the number of issued alerts for this alert rule.

  6. Schedule of the muting/silence of the alert, start time through end time

  7. Expired Suppressed Alert are alerts that were recently suppressed, and the silence expired.

  8. Status of the alert.

    All alerts in this list should be Expired (Expired).

  9. Matching labels specify the conditions (rules) that triggered the expired alert.

  10. Alerts is the number of times this alert has been issued.

  11. Schedule of the suppressed alert, start time through end time.

  12. Click Suppress new alert (Suppress new alert) to silence another alert; see Suppress new alert.

Suppress new alert

To create a new suppress rule, click Suppress new alert (Suppress new alert).

The Suppressed Alerts interface appears. It has the following information and affordances:

alerts silence add

  1. Specify Suppress start and end, the time interval when you plan to silence the alert.

    Use the time picker from the drop-down to specify the start of the alert.

  2. Specify the Duration of the alert.

    Note that Suppress start and end and Duration changes affect one another.

  3. Specify Matching labels by creating filters defined by labels and comparison values that match silence conditions. You define these labels in the Alert rules interface, when you create a new alert.

    Label

    Enter the name of the label

    Operator
    =~

    Regex expression equal

    !~

    Regex expression not equal

    !=

    Not equal

    =

    Equal (default)

    Value

    Specify the comparison value

    Delete

    To remove one of the defined filters, click Trashcan (Trashcan).

  4. To add another filter, click Add matcher (Add matcher), and specify another matching label.

  5. Click Save Silence (Suppress alert) to save the silence definition.

  6. Under the Affected Instances heading, Kloudfuse lists all alerts that were suppressed, if they match one or more of the labels. The state of all instances is Suppressed (Suppressed).

Recreate suppress alert

To recreate a suppress alert, follow these steps:

  1. Click the Edit (Edit) icon on the relevant row.

    alerts silence active recreate

  2. In the Edit interface, change the Suppress interval and/or Duration, Matching Labels, and click Save Silencce (Save Silence) to save the silence definition.

    alerts recreate silence edit

Individual alert suppression

You can now suppress alerts directly from the Alerts list view. This feature allows you to mute an individual alert based on its labels without creating a global suppression rule.

  1. Go to the Alerts tab.

  2. In the Events table, hover over the alert row you want to mute.

  3. Click the Suppress Alert icon Suppress Alert for that label.

    Suppress individual alert

The alert immediately moves to the Suppressed Alerts list. Suppression applies only to that alert instance and its matching labels.

Use individual suppression for noisy or one-off alerts that do not require permanent silencing.

Unmute alert

To unmute a currently-suppressed alert, follow these steps:

  1. Click the Unmute (Unmute) icon on the relevant row.

    alerts silence active unmute

  2. Note that the alert no longer appears in the Suppressed Alert list.