Alerts contact points

To manage contact points, click the Alerts tab, and select Contact points sub-menu.

alerts contact points go

The Contact points interface appears.

Contact Points interface
Contact points interface

  1. Selectors are for bulk actions, such as Delete.

  2. List of all alerts in the system.

    Includes:

    1. Selectors for bulk actions

    2. Contact point name that you define when you Add a contact point

    3. Type of contact point you choose when you Add a contact point

      The options are:

      • Email (Email)

      • PagerDuty (PagerDuty)

      • Slack (Slack)

      • Microsoft Teams (Microsoft Teams)

      • Webhook (Webhook)

      • Google Chat (Google Chat)

      • OpsGenie (OpsGenie)

  3. For specific contact points, hover over the table row, and:

    1. Click Edit (Edit) to change the definition of an existing contact point.

    2. Click Delete (Delete) to remove the contact point from the system; see Delete contact point.

Add a contact point

To add a new contact point, follow these steps:

  1. Click Add New Contact Point (Add New Contact Point).

  2. The Create Contact points interface appears.

    alerts create contact points start

  3. Start by specifying the Contact point name.

  4. [Optional] Specify Choose mute timing from the drop-down; see Suppress Schedule for Alerts for details.

  5. Choose contact point type.

    By default, the contact point is an Email. The other options are PagerDuty, Slack, Microsoft Teams, Webhook, Google Chat, and OpsGenie.

  6. Depending on the contact point type, specify the settings.

    To format subject, body of message, and similar fields, you can use the GO Templating Language.

    alerts contact point email

    Required field:

    Addresses

    Use one or more email addresses.

    For multiple addresses, separate using a comma (,), a semicolon (;), or end of line (\n). Avoid spaces.

    Optional fields:

    Single email

    Select to have all recipients on the To line.

    Message

    Plain text, or format with GO Templating Language.

    A custom message in the Alert configuration replaces this default.

    Subject

    Plain text, or format with GO Templating Language.

  1. Click Test (Test) to validate the configuration of the contact point.

  2. Finalize the configuration by clicking Save contact point (Save contact point).

Add another configuration to the contact point

Organizations often have several communication methods, so you can establish multiple contact point types, or different alerting options depending on the roles of users, and teams or groups. You can therefore create several different contact point implementations, configure them differently, and have Kloudfuse group and manage them as a set, under the same contact point name.

  1. Click Add another (Add another) to begin configuring another contact point, as described in the section Add a contact point.

  2. Click Test (Test) to ensure that the contact point works.

  3. Click Save contact point (Save contact point).

  4. [Optional] When working with multiple contact point definitions at the same time, a Delete (Delete) option appears for each contact point definition.

  5. The new contact point appears in the list, with all specified types.

    alerts contact points add another

Delete contact point

When you click Delete, you must confirm your action in the Delete Contact Point confirmation dialog by clicking delete button

contact point delete confirm